Privacy Policy

We collect information you provide directly, such as your email address and account credentials when you register. We also collect usage data including workflow configurations, execution logs, and device information.

Personal Information

This includes your name, email address, and any information you voluntarily provide through your account profile or customer support interactions.

We use the information we collect to provide, maintain, and improve our services. Specifically, we use your data to:

• Operate and deliver the Conductor Deck platform, including workflow execution, trigger processing, and connected service integrations.
• Authenticate your identity and manage your account settings and preferences.
• Process payments and manage your subscription through our billing provider, Stripe.
• Send transactional communications such as workflow failure alerts, account notifications, and service updates.
• Monitor and improve performance, security, and reliability of the platform.
• Comply with legal obligations and enforce our Terms of Service.

We do not sell your personal information. We share data only in the following circumstances:

Service Providers

We work with trusted third-party services to operate our platform. These include Supabase for database and authentication, Stripe for payment processing, Vercel for hosting and deployment, and Pipedream for workflow integrations. Each provider processes data only as necessary to deliver their service and is bound by their own privacy commitments.

Legal Requirements

We may disclose your information if required by law, subpoena, court order, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

Your data is stored securely using Supabase's managed PostgreSQL infrastructure with row-level security policies. All data is encrypted in transit using TLS and at rest using AES-256 encryption. We implement access controls, audit logging, and regular security reviews to protect your information.

While we implement commercially reasonable safeguards, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

Depending on your location, you may have certain rights regarding your personal information:

• Access and receive a copy of the personal data we hold about you.
• Correct inaccurate or incomplete personal data.
• Request deletion of your personal data.
• Export your data in a portable format.
• Object to or restrict certain processing of your data.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the details provided in the Contact Us section below. We will respond to your request within 30 days.

We use cookies and similar tracking technologies to collect information about your browsing activity on our service. Cookies are small data files stored on your device that help us improve your experience.

Essential Cookies

These cookies are necessary for the service to function and cannot be disabled. They include session cookies for authentication and security tokens that keep your account safe.

Analytics Cookies

We may use product analytics to understand how you interact with the service, which pages you visit, and where you encounter errors. This data helps us improve the product experience.

Conductor Deck integrates with third-party services to provide automation functionality. When you connect a third-party account such as Slack, Discord, Spotify, or GitHub, we access only the data and permissions necessary to execute your configured workflows.

Each third-party service has its own privacy policy governing how it handles your data. We encourage you to review the privacy policies of any services you connect. We do not control and are not responsible for the privacy practices of these third-party services.

Conductor Deck is not intended for use by children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 16, we will take steps to delete that information promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, provide additional notice such as an in-app notification.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of the service after any changes constitutes your acceptance of the updated policy.